Booked the suite for 3 nights but upon my arrival I was given a standard room. They refused to put me in suite. The following morning I alerted front desk and they put me in the suite. The suite was fabulous. I think the mixup was due to getting in late and being checked in by the night staff.
The restaurant staff was friendly and attentive. The breakfast was plain and not worth the price.
The rooms were great. Great layout. Loved the bathroom and integrated switches.
David
Hotels.com
Great room, nice hotel and restaurant. Great location
Emmett
Orbitz
This is a very pleasant interesting hotel
MB
Google
First trip to this hotel and had a wonderful experience. Our Queen loft double queen bed was spacious and well…
First trip to this hotel and had a wonderful experience. Our Queen loft double queen bed was spacious and well appointed. The bed was extremely comfortable and we enjoyed in room amenities. Decore is funky with many interesting features for a very urban feel. All staff were exceptional. Very welcoming, friendly, responsive and polite. We did not eat in the restaurant but the atmosphere was lovely - creams and white with a great menu. Location is ideal for shopping on Bloor however we did not feel very safe on this stretch of Yonge street. We would definitely stay again.
Hotel highlights: Kid-friendly, Great value
Roger
Booking.com
Good: the staff and facility great. the overall facility good doorman valet good dined at constantine excellent. Bad: the one…
Good: the staff and facility great. the overall facility good doorman valet good dined at constantine excellent.
Bad: the one major fault, of this premium property is that one of the two club styles in my room - the stitching on the arm was ripped was ripped 3-5 cm in two places. this was on the top of the arm and visible. for a night rate of nearly 300 unacceptable, if housekeeping does not report such trining is needed. if reported a nothing done. i have no desire to return nor recommend.what could be discovered on a second visit? i am aware the hotal has offered as an auction item, for an event nov 230. i am both attending and guest speaker. if such a room was given as the item. both organizations loose.
Donald
Expedia
The mirror placement in the bathroom was weird is the only critique I have. Great stay.
Omie
Expedia
Amazing service and quality of hotel room
Laura
Expedia
Love this property. Quaint, quiet and comfortable!
Weiyang
Expedia
Excellent Staff and Cleanliness
Paul
Booking.com
Good: Brunch was exceptional. The service from all the staff was totally on point. The location is ideal as it's…
Good: Brunch was exceptional. The service from all the staff was totally on point. The location is ideal as it's next to Bloor St and right next to the tube station. It's a long walk down Yonge or Bay St to downtown, but on a nice day, totally doable. I would totally recommend this hotel. The only 'slight' problem (totally out of the control of the hotel) was there was lots of construction going on around the hotel. This obviously won't be going on forever, but it was quiet loud in the early mornings, but only mid week. This however did not affect our wonderful stay. Thank you once again to all at The Anndore House, especially Emma... who makes an incredible Old Fashioned!
Bad: Nothing. Simple as that.
Angelos
Expedia
The decoration and the rooms were great! Very spacious. We had an issue with checking in (our booked room was…
The decoration and the rooms were great! Very spacious.
We had an issue with checking in (our booked room was not available) and our concerned were not addressed properly until the next day (so the second day of two days in total).
It is centrally located, but the street is shady, so it is not the most comfortable place to walk at night.
Melaine A
Expedia
Great location, fresh & newly decorated room, bath/shower is lovely, staff are extremely wonderful
T Fay
Google
This place was amazing! Joey and the staff were excellent. He gave great nearby restaurant recommendations and was so helpful.…
This place was amazing! Joey and the staff were excellent. He gave great nearby restaurant recommendations and was so helpful. All of the staff I interacted with was pleasant, helpful and went above and beyond to with any requests I had.The room was unique, clean and well laid out. I especially liked the unique touches with the vintage look Electric kettle and record player.I would not hesitate to stay there again! 11 out of 10!
Sara
Expedia
We loved this hidden gem! The staff were very friendly and helpful, so many extra amenities available, cute and modern…
We loved this hidden gem! The staff were very friendly and helpful, so many extra amenities available, cute and modern decor, and little style choices that made this stay feel extra special. Can't wait to stay again.
John
Expedia
Relaxed vibe, chill music in bar and restaurant, very good restaurant, property a few doors down sketchy small homeless shelter…
Relaxed vibe, chill music in bar and restaurant, very good restaurant, property a few doors down sketchy small homeless shelter but no hassles, security at the door constantly, front entrance has an outdoor attachment that doesn't feel like a hotel. very comfortable bed, in general nice room, some noise when other guests closed their doors but not really a deal. In general good value and location excellent for subway access, close to ROM and Gardiner museums
Stella
Expedia
I really enjoyed my stay at the Anndore House. The staff was incredibly accommodating and nice, the hotel itself is…
I really enjoyed my stay at the Anndore House. The staff was incredibly accommodating and nice, the hotel itself is very aesthetic, and so much in the area to walk to and explore. Would recommend & would stay here again.
Perry
Agoda
Overall hotel was very nice. Rooms were a bit smaller than looked in pictures. Clean. Staff was super nice and…
Overall hotel was very nice. Rooms were a bit smaller than looked in pictures. Clean. Staff was super nice and helpful for first time traveler to Canada.
Paid breakfast was bit deceiving. Only included a small smattering of items. Buffet was extra.
Kim Cynthia
Hotels.com
Very nice place with high end restaurant on site. Close (walking distance) to the ROM (Royal Ontario Museum) which was…
Very nice place with high end restaurant on site. Close (walking distance) to the ROM (Royal Ontario Museum) which was the primary purpose of our stay in Toronto.
RAED
Expedia
Perfectly located, near the subway station and in the heart of Downtown Toronto and for sure i will be back.
Trevor
Booking.com
Good: Location was great, staff were friendly, room was a good size and well furnished. Bad: The ventilation was very…
Good: Location was great, staff were friendly, room was a good size and well furnished.
Bad: The ventilation was very loud and the temperature was hard to keep steady. There was tea in the room but coffee would have been convenient too.
Alex Lee
Google
Great location and great service. The rooms are really cool and comfortable!
SANDRA
Expedia
The outside is very deceiving. Painted a black matte with hardly a sign on the hotel. Once you get inside,…
The outside is very deceiving. Painted a black matte with hardly a sign on the hotel. Once you get inside, it is spectacular. It is a funky, boutique hotel that is absolutely gorgeous…a beautiful bar and restaurant. Mini suites have a living area with separate bedroom. Unique artwork throughout. Centrally located to shopping and restaurants. Would highly recommend. it.
Rick
Hotels.com
After a few unpleasant stays at other establishments this place raised the bar in design and comfort as well as…
Good: Funky Hotel, a little different then most. Big very clean rooms. Staff were great, friendly, professional and helpful. We loved the coffee shop. Dave the bartender was great. Nice lounge. very casual and friendly.
Bad: I found the value proposition to be less than appropriate. It was a nice hotel, but not worth what we paid.
Traveler
Hotels.com
Great stay! Hotel staff was very helpful & accommodating.
stephanie jones
Google
My husband and I came from Nova Scotia to stay here specifically for my birthday. They even kept a Halloween…
My husband and I came from Nova Scotia to stay here specifically for my birthday. They even kept a Halloween treat! It was an amazing experience. !Nearby activities: Just around the corner from Yonge St. Lots of shops and restaurantsWalkability: A pleasant walk to the Eaton Center.Food & drinks: A lot of small restaurants and cafés. A great variety of places to eat.
Hotel highlights: Luxury, Romantic
Nadia
Hotels.com
We really enjoyed staying here. The room was clean and my daughter loved the industrial decor. The beds were comfortable…
We really enjoyed staying here. The room was clean and my daughter loved the industrial decor. The beds were comfortable and the service was friendly and efficient. Highly recommend!
Marina
Expedia
Very friendly personnel. Quiet and accommodating. Excellent restaurant team.
Siman
Expedia
Great hotel but area is sketchy
jim
Expedia
Boutique Hotel Very cute and convent Valet parking pricey but worry free Will stay again
Jonathan
Expedia
Stayed with the family. Staff was super friendly and helpful. Would recommend to anyone.
Olivier Johnston
Google
Little gem in one of Toronto’s most desirable locations. The room was exquisite and spacious with charming details. Their restaurant…
Little gem in one of Toronto’s most desirable locations. The room was exquisite and spacious with charming details. Their restaurant Constantine has the best brunch in the city. Would recommend in a heartbeat.
Cynthia Sener
Google
Conveniently located hotel in downtown Toronto. Has a bar and restaurant downstairs. Rooms were modern and functional. Appreciated the style.…
Conveniently located hotel in downtown Toronto. Has a bar and restaurant downstairs. Rooms were modern and functional. Appreciated the style. Was able to check in electronically early- check in and check out was seamless. FYI- walls are paper thin. I could hear my neighbors phone calls and there is construction going on so it was loud outsideRooms: Loved the modern style plus vintage touches (like the record player and rotary phone)Safety: Doors locked at night and had a doorman during the dayWalkability: Incredibly walkable to food and resources
Hotel highlights: High-tech
Denise
Booking.com
Good: Great room (no view though). Very clean and spacious. Friendly staff Bad: Suprised that rooms didn’t have anything but…
Good: Great room (no view though). Very clean and spacious. Friendly staff
Bad: Suprised that rooms didn’t have anything but two little instant coffee packages.
Brian Haberer
Google
Great little hotel in a fun neighborhood. Fantastic bar and coffee shop on the ground floor. Very close to the…
Great little hotel in a fun neighborhood. Fantastic bar and coffee shop on the ground floor. Very close to the yellow line subway.Rooms were clean and modern, though leaning hard into the Edison bulb / “everything is a pipe” aesthetic.Staff were super friendly and helpful whenever I had any questions. Would happily return!
Hotel highlights: Great view, Quiet, Great value
Cheryl
Booking.com
Good: Fresh, clean and new. Rooms are spacious, comfortable bed and good towels. Information system on the TV had good…
Good: Fresh, clean and new. Rooms are spacious, comfortable bed and good towels. Information system on the TV had good tips and was easy to use. Record player and albums a fun touch, though we didn’t spend enough time in the room to listen to them.
Bad: Separation of sink from washroom has pluses and minuses. Construction on park next door less than ideal, but not under their control. Hotel staff a bit under-informed about the neighborhood, particularly dining options. Continental breakfast serviceable but not remarkable.
Howard L
Expedia
Very nicely furnished room. Great bar and restaurant open till 10pm.
Stephen
Expedia
A great little boutique hotel located very close to Yonge and Bloor- great if you're checking out the ROM! Just…
A great little boutique hotel located very close to Yonge and Bloor- great if you're checking out the ROM! Just be mindful of your surroundings/ personal safety when walking around Yonge Street.
Troy
Hotels.com
Very good place, just a bit odd no breakfast on the weekends. Restaurant was excellent otherwise.
Dennis
Expedia
Very comfortable, quiet room.
Angie A
Google
Charming hotel which is literally a hidden gem
Martin B.
Google
Very nice and stylish hotel. The furnishings are modern and in “industrial style”. We really liked the atmosphere in the…
Very nice and stylish hotel. The furnishings are modern and in “industrial style”. We really liked the atmosphere in the room and in the entire hotel. The staff at reception, the bar, room service and the restaurant were very friendly and attentive. Our room was a nice size with two comfortable queen beds. The bathroom was very tasteful and furnished with high quality amateurs and porcelain. The room had plenty of storage space, a very large flat screen and two comfortable armchairs. This hotel belongs to the Hyatt group and, in our opinion, embodies a great modern concept that is high quality but not as flashy as other hotels in this chain that we have visited. We really enjoyed our stay and would recommend this hotel to anyone staying in Toronto. When we are in Toronto we will definitely come back.
We have one small suggestion for improvement: the holder for the toilet paper in room 309 should be placed somewhere else, the contortions to reach it are very uncomfortable.
Rooms: Sufficiently large and furnished in industrial style. Comfortable beds, large flat screen, high-quality bathroom.
Food & drinks: We recommend the attached restaurant “Constantine”. We were there for dinner and we really enjoyed it.
Mica Quirino
Google
breakfast
eileen
Expedia
What a hidden gem. So close to Yorkville and shopping. The TTC station is also close by. Staff service was…
What a hidden gem. So close to Yorkville and shopping. The TTC station is also close by. Staff service was excellent. Room was super clean and spacious. I will definately stay here in Downtown Toronto.
Bilbo B
Google
A lovely boutique hotel, right in downtown Toronto. A great place to stay.
Nikki F
Google
Great location and staff. I did not use the bar but the coffee shop connected downstairs was already a Toronto…
Great location and staff. I did not use the bar but the coffee shop connected downstairs was already a Toronto favorite of mine with tasty drinks and morning snacks.
4 starts given due to the room itself. The AC is very loud although it was almost welcome in order to help drown out the loud the noises were from the hallway. I'm unsure if the patron doors were closing too loudly or my room was directly across from some double doors that were for service folks, but there was constantly noise in the morning. Second night required earplugs, a towel against the door, and white noise app to get a decent night of sleep since my schedule was shifted. Also don't expect much extra space in the room... navigating around with 2 people was a bit awkward.
Conseillère Conjugale Familiale Moselle Capon Pat
Google
Very nice establishment, very pleasant room, well decorated and top bedding Warm welcome, good restaurant and excellent breakfast Toronto is…
Very nice establishment, very pleasant room, well decorated and top bedding
Warm welcome, good restaurant and excellent breakfast
Toronto is a very beautiful modern city to see! 🤗
Rooms: Very good bedding
Allen
Booking.com
Good: Very good location next to the metro. Very modern look and feel. Really clean we loved it. Bad: Maybe…
Good: Very good location next to the metro. Very modern look and feel. Really clean we loved it.
Bad: Maybe the lobby could be a bit bigger as there was only the restaurant we can wait at on our departure date.