I recently stayed at this hotel for two days while undergoing a medical procedure, as it was conveniently located. Upon arrival, I called the front desk for parking instructions, and John answered. Not only did he provide clear directions, but he also came outside, assisted with my luggage, and personally guided me to my room. Throughout my stay, I reached out to the front desk multiple times for assistance, and I was consistently impressed by the level of service. John, in particular, went above and beyond—every request I had was met with efficiency and a warm smile. Thanks to the outstanding hospitality, I will be staying at this hotel every time I visit Toronto.

I liked this hotel very much. The room was beautiful and nicely laid out, very stylish. The bathroom was comfortable, and I enjoyed having the sink and closet area across the hall from the bathroom. That was something new to me, visiting from the United States, But I liked it. I enjoyed being right in the middle of a bustling area, but the room itself was very peaceful and comfortable. My view was amazing. I really enjoyed having that comfortable leather chair and the little table. It really made it like home away from home. I was glad to have the mini fridge and the electric tea kettle, but one other thing I would’ve liked to have is a microwave oven. Safety: I felt comfortable in the area and in my room Walkability: I liked that there is a nearby subway stop. Hotel highlights: Great view, Quiet

Good: Great location, excellent hotel restaurant, great staff, very clean, fun trip! Bad: It was a little hard to know I was at the right place when waking up to it. Like where’s the entrance? I walked all around the place in the rain…