Good: The building is beautiful inside, the rooms were so comfortable, didn't feel like I was in a regular hotel room. We absolutely loved that they provided free reusable containers of water and very prompt when bringing up extra towels that they suggested at checking. Checking in and out was very quick. Security cards for the elevators was nice. Bad: The restaurant was a bit pricey and not a lot of options for us when it came to brunch. Would have liked room service for brunch but couldn't figure out how to do it so we just ordered out and had it delivered.

We had a lovely one-night stay! The room was clean, stylish and comfortable! We had a few inquiries and the staff were incredibly helpful as well. Valet parking was also very handy! We would definitely stay here again.

Bad: I chose this hotel based on guest reviews recommending it for solo travelers, particularly praising the friendly, helpful staff. Unfortunately, I was underwhelmed. Every time I asked for something, the staff made me feel like a nuisance. Given the price and the lack of any warm, welcoming feeling, I’d rather book a larger chain hotel in downtown Toronto next time.