It’s a very attractive and inviting hotel. The rooms are nicely decorated, the lobby and bar are comfortable and friendly. The staff were excellent. We had a great stay and the valet parking was definitely worth the price.

Good: The location is great. It is close to the office I wanted to go to, and everything else is nearby. Bad: I thought $500 CAD could have bought much more; apparently, I was wrong. As my flight arrived late at night, I checked in almost at midnight. Since I had a meeting at 9:30 am the next morning, I hoped to get back to my room for some rest afterward. I needed it after taking a 20-hour long-haul flight, so I asked the hotel if I could have a late check-out. The answer was a cold "late check-out fee is $30 per half hour." Really?! After the TV remote didn't work and I complained about almost everything in the room, this was what I got?! No, this is not how a hospitality business should be. Especially when I have travelled so much. Anyways, I would say this facility does not meet Hyatt standards.

Lovely property and rooms. Nice patio bar. Area is a bit sketchy with a lot of homeless people. Valet Parking (only option) is a bit expensive but credit from Expedia makes it similar to "Green P" across the street. Staff very nice and helpful

We loved the location as we were able to walk everywhere we needed to go. The staff were very helpful and having the restaurant was awesome! We will definitely stay again. Thank you!